FAQ

Browse our collections, choose your size and colour, then click Add to Cart. When you're ready, head to checkout and complete your payment. You'll receive an order confirmation via email or WhatsApp.

We currently accept Bank Transfer only. Account details will be provided after you place your order via WhatsApp. Once your transfer is confirmed, your order will be processed immediately.

You can modify or cancel your order within 2 hours of placing it. After that, your order may already be packed and ready for dispatch. Contact us immediately via WhatsApp or email and we'll do our best to help.

Yes. Once your order is confirmed and payment is verified, you'll receive a confirmation message via WhatsApp or email with your order details and estimated delivery timeline.

We ship globally. Whether you're in Nigeria, the UK, US, Europe, or anywhere else — we'll get your order to you. Shipping rates and delivery timelines vary by location and are calculated at checkout.

• Lagos: 2–3 business days
• Other states: 3–5 business days
• Remote areas / International: 5–7 business days

Delivery times may vary during peak periods or public holidays.

Shipping fees are calculated at checkout based on your location. Orders above a certain amount may qualify for free shipping — check our homepage for current promotions.

Once your order is dispatched, we'll send you a tracking number via WhatsApp or email. You can use this to monitor your delivery in real time through our logistics partner's platform.

Visit our Size Guide page for detailed measurements across all product categories including tops, hoodies, jackets, pants, shorts, and headwear. We include both cm and inch measurements.

Most of our pieces are designed with an oversized streetwear fit. If you prefer a more fitted look, we recommend sizing down. Check each product's description for specific fit notes, or reach out to us and we'll advise you directly.

If you're between two sizes, we recommend going one size up for a relaxed streetwear silhouette. For a snug or structured fit, go one size down. When in doubt, message us on WhatsApp — we're happy to help you decide.

There is no return policy if the product is in good condition. All sales are final once the item has been delivered and confirmed in good condition. If you receive a damaged or incorrect item, please contact us immediately via WhatsApp or email and we will resolve it promptly.

We're sorry if this happens! Please contact us immediately with your order number and a photo of the item. We'll arrange a replacement or full refund at no extra cost to you.

To keep your pieces looking fresh:

• Cold wash only (30°C or below)
• Turn garments inside out before washing
• Do not tumble dry — air dry flat
• Iron inside out on a low heat setting
• Do not bleach or dry clean

Following these steps preserves the colour, print quality, and shape of your Alpha gear.

Our garments are made with high-quality, colour-fast fabrics. With proper care (cold wash, no tumble dry), your pieces will maintain their vibrancy wash after wash. Avoid harsh detergents and prolonged exposure to direct sunlight when drying.

Many Alpha Wears drops are limited edition. Once a style sells out, it may not be restocked. We recommend securing your size early. Follow us on Instagram @alpha.wears to stay updated on new drops and restocks.

Restocks happen occasionally but are not guaranteed. If a specific item or size is sold out, contact us via WhatsApp or email and we'll let you know if a restock is planned.

Yes, we accommodate bulk orders for events, corporate gifts, and resellers. Please reach out to us directly at Alphawears1@gmail.com with your requirements and we'll provide a custom quote.

We're always open to creative collaborations — influencers, photographers, stylists, and brands. Send us a DM on Instagram @alpha.wears or email us at Alphawears1@gmail.com with a brief intro and your idea.